Feefo: the Five-star treatment

Don’t believe that we’re as good as we say we are?  Don’t think that our customer service is really worth the awards we’ve won?  Well, how does independent customer feedback suit you?

Feefo are the market leaders in independent and verified feedback, as used by the likes of Expedia, Thomas Cook, and now PlainSailing.com!

We give Feefo all they need to contact our customers so that they can collect transparent and honest feedback from our verified customers (it’s not like TripAdvisor or Amazon, where anyone can write reviews) and report back to both us and the wider world about what we’re like to do business with.

And our customers seem to like us: at the time of writing, based on 134 customer reviews to date (which we’ve collected from customers who have booked or sailed with us in the last 6 months), we’re currently rated at a phenomenal 4.9/5!

To put that in other words, every single one of our customers is officially either super or incredibly-happy with our booking process, and with their sailing holidays! (It certainly makes our team here incredibly happy that our efforts are recognised by our customers, and that we really are providing an outstanding service to our customers).

Of course, it wasn’t just down to us: the glorious weather, exciting cruising grounds, our trusted yacht charter partners, and interesting crew-mates will also have helped to make some truly memorable sailing holidays.

There’ll soon be a link on our homepage to all the reviews that our customers have left us, but in the meantime, you can find our reviews here.

We’d love to read what you think of us too, so why don’t you book with us this season and let us give you the PlainSailing.com treatment?